Factory security and efficiency with AI-driven automation
ServiceNow's Operational Technology Service Management (OTSM) suite plays a key role in this cooperation. OTSM helps organizations manage and secure their operational technology environments by integrating IT and OT workflows, providing real-time visibility, and automating processes across the entire factory floor. With the addition of Sinec Security Guard, ServiceNow’s OT Vulnerability Response (OT VR) will be further enhanced to include more insights into vulnerabilities of OT equipment, enabling faster detection and remediation of security threats.
In the area of automation, ServiceNow’s Now Platform excels in orchestrating complex workflows and integrating AI insights into operational processes. Siemens brings in extensive industry domain know-how in the automation business. The Siemens Industrial Copilot is powered by generative AI and offers a transformative capability for human-machine collaboration on the shopfloor. Companies working with the Now Platform and mapping their workflows there can now easily create even more transparency with the Operations Copilot. A new level of transparency and control over operational processes can now be realized through the seamless interaction between static and dynamic machine data. Using natural language, the Operations Copilot assists shopfloor workers with detailed instructions and recommendations. ServiceNow’s ability to automate workflows – from maintenance scheduling to real-time problem-solving – helps ensure that these AI-driven insights translate into tangible and efficient actions that improve productivity and minimize downtime.
